Frequently Asked Questions

Think of SPC as your ultimate student cheat code for saving money. It's Canada's top discount program that gets you deals on fashion, tech, food, and everyday essentials so you can live your best life on a student budget.

If you're a student navigating classes and assignments, you're in! If you are at least 13 years old and currently enrolled as a student, you're good to grab a membership and start saving.

It's super simple. Just show your digital card in the SPC app when checking out in-store or use our exclusive promo codes and links in the app or website to get your discounts when shopping online.

You can lock in your membership straight from your phone on spccard.ca or the SPC app. If you prefer doing things IRL, you can also buy one at participating retail stores or right on campus through select schools.

Yes, if you buy online or through the app, we keep the savings rolling with auto-renew so you never miss a deal. If you bought your card at a store or school, it won't auto-renew unless you manually toggle that on in your profile.

Nope, we don't gatekeep savings. Whether you're full-time or taking classes part-time, if you're a student, you qualify for the discounts.

You just need to be at least 13 years old.

Your membership is good for exactly one full year from the day you buy it. That's 365 days of straight savings.

It's just $11.99 per year (plus tax). It basically pays for itself after your first couple of shopping trips or takeout orders.

Open the SPC app or head to spccard.ca, log in, and click your profile settings. From there, you can swap out your details and keep everything current.

It happens to the best of us! Just tap 'Forgot Password' on the login screen, drop in your email, and we'll send you a link to get you back into your account.

To cancel, go into billing section of your profile and hit 'cancel subscription'. You'll still get to keep using your discounts until your current one-year billing cycle wraps up.

If you want to remove your info completely, you can request a permanent account deletion right from the profile settings in the SPC app or website.

Got a physical membership code? Head over to the activation page or open the app, log in (or create an account), and enter that 16-digit code to unlock your digital card.

Keep the deals coming by logging into your profile, dropping in a payment method, and turning on auto-renew. Or, when your current year is up, just buy a new membership online.

Nope, you can leave that at home. Once you activate your code online, your digital card lives safely in the SPC app, ready to be scanned at checkout.

Think of SPC+ as the VIP section. It gives you access to even bigger discounts, exclusive giveaways, and special events - and the best part is it's completely free for eligible CIBC clients.

Head over to spccard.ca/cibc and create a free SPC account so you can register for SPC+. After creating your free SPC account, you can either open a new CIBC student account to become eligible, or, if you already have one, simply use your existing CIBC student account for verification by logging into your online banking to confirm your free SPC+ membership.

We can sort it out. Just send a quick email to questions@spccard.ca and our support team will get your SPC+ access up and running.

Good news: If your eligible CIBC account is active and in good standing, your SPC+ membership auto-renews for free.

If you close your CIBC account, your free SPC+ access will say goodbye and deactivate. But you can always just grab a standard SPC membership to keep securing those discounts.

If you bought it through the app stores, you must manage it there. Head into your phone's Apple ID settings or Google Play subscription settings to make any changes or cancel.

It renews exactly one year from the day you originally hit subscribe.

Go to subscription settings on your phone (either Apple or Google Play) and hit cancel at least 24 hours before your renewal date so you don't get charged.

Deleting the app does not cancel your subscription - you'll still get billed! You need to go into your app store settings or your SPC web profile to officially cancel.

Apple handles all the billing for iOS, so you'll need to contact Apple Support directly for a refund. If you're on Android or bought via the web, shoot us an email at questions@spccard.ca and we'll investigate it for you.

We're always adding new spots. You can scroll through the entire list of our brand partners and check out the latest offers directly in the SPC app or on student deals page.

Just pull out your phone, open the SPC app, and show your digital card to the cashier before you tap to pay. Easy savings.

Log into the app or website, find the brand you're vibing with, and either click our special link or copy the unique promo code to paste at checkout.

This depends on the brand's rules. Always double-check the specific terms and conditions for each offer in the SPC app or website to see if you can stack the savings.

Let us know by emailing questions@spccard.ca with the store name, location, date, and time. We'll look into what happened and get it sorted.

You can grab it for free over on the Apple App Store or the Google Play Store. Just search for Student Price Card!

Open the app, log into your account, and hit the little card icon on your screen. Your digital card is ready to scan.

Nope! You do not need cellular data or Wi-Fi to view your SPC card in the app, if you were already logged in previously. If you are already logged in, simply opening the app without data or Wi-Fi will allow you to see your digital card so you can show it in-store to get your student discount.

Force-close the app, see if there's an update waiting in the app store, or try deleting and reinstalling it. If it's still acting up, email us at questions@spccard.ca.

We drop limited time offers sometimes, but you're in control. You can toggle your notifications on or off right inside the SPC app's profile settings or through your phone's main settings menu.

First, check your spam or junk folder in case it got lost. Still missing? Send an email to questions@spccard.ca with the name and email you used to buy it, and we'll track it down.

That means you've likely already set up an account with that email in the past! Try logging in, or just hit "Forgot Password" to reset your access and get back in.

We know you want answers fast. Our support team typically gets back to you within 1 to 3 business days.

We're always here to help. You can reach out to our team directly anytime by shooting an email to questions@spccard.ca.